CAMH is committed to providing a great patient experience to those seeking support from our skilled staff and physicians in our recovery-focused services. Furthering patient and family engagement is one of the key priorities in CAMH’s new Strategic Plan, One CAMH. We know that there are a number of benefits of robust patient and family engagement, which include high-quality, safe and more efficient health care, as well as improved patient outcomes, and higher patient, family, staff and physician satisfaction.
To support this work, CAMH has developed and implemented a Patient and Family Engagement Roadmap, which is based on the principles of Patient- and Family-Centered Care (PFCC). The Roadmap outlines specific steps and annual deliverables that guide us toward a future where patients and families are included in all aspects of our organizational, clinical, research and education initiatives—helping us to achieve the highest quality care.
Patient and Family Partners Program
CAMH has developed the Patient and Family Partners (PFP) Program to support the growth of patient and family inclusion in all aspects of clinical care and research. The PFP Program is designed to recruit and match patient and family partners to advisory groups, committees, working groups and special projects across CAMH clinical services and research.