Providing centralized information, intake and scheduling for most of CAMH’s services, Access CAMH makes it easy for patients, families, friends, and healthcare professionals to find the help and services they need with a single phone call.
Help is only a phone call away.
Simply call 416 535-8501, option 2.
With one phone call, Access CAMH can provide patients, families, friends and health care professionals with:
General information about our services
Information regarding eligibility requirements and instructions on how to make a referral to CAMH
Support to self-refer for addictions services
Family members and friends may contact Access CAMH if they are concerned about a loved one’s mental health or substance use
Access CAMH answers phone calls Monday – Friday, 8:30am to 5:00pm. The line is closed weekends and statutory holidays. Interpreters are available to assist callers in their language of choice.
Referring to our services is simple.
For mental health services, have a referral form completed by a healthcare professional.
For the majority of mental health services at CAMH, patients require a referral form to be completed by a physician or nurse practitioner. The referral forms can be completed in two ways:
For referring providers, when submitting a referral, clearly indicate the reason for your referral and attach any relevant materials. The completed form should be faxed to Access CAMH at 416 979-6815. Additional details regarding how to submit a referral are outlined in the Referral Information Guide for Referring Providers.
For addiction services, self-refer by calling 416 535-8501, press 2, then press 4.
For addictions services, patients can refer directly by calling Access CAMH at 416 535-8501 press 2, then press 4. Please note if the patient currently has a methadone/ suboxone provider or addictions physician involved in their care, that provider will need to fax the completed CAMH referral form.
For emergencies anytime, call 911 or visit your local hospital emergency department. Access CAMH does not provide crisis counselling over the phone. Please visit our Crisis Resources page for a list of resources available for areas in and around Toronto.