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One of the many No Smoking-Hospital Zone signs installed around CAMH Queen Street

Quit Smoking with STOP on the Net

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  • Quit Smoking with STOP on the Net

Welcome to STOP on the Net (SOTN), an online program to help you quit smoking cigarettes. Join today from the comfort of your home and receive free nicotine replacement therapy (NRT) patches to your address.

STOP sur le Net est offert en Anglais et en Français.


STOP on the Net Eligibility Criteria
  • 18 years of age or older and lives within Ontario
  • Ready to quit! You must be ready to start your smoke-free journey within 30 days of enrollment
  • Currently smoking tobacco cigarettes daily (please note this program is not offered for people who use e-cigarettes only)
  • Have a valid and unique email address
If eligible, what will you receive?
  • Free nicotine replacement therapy (NRT) patches and gum/lozenges for 6 weeks of treatment mailed to you within 2 weeks of enrollment
  • Enrollment is limited to one (1) per person, and four (4) per household within a 6-month period

Alert Please consult your healthcare provider before using NRT if you: are already using NRT medication; have/had heart, thyroid, circulation or stomach problems, stroke or high blood pressure; take insulin or any prescription medications; have ever experienced seizures.

Join STOP on the Net
Looking for more support, or not eligible for STOP on the Net?
For those ineligible for STOP on the Net, you can access self-help resources HERE or download our free "My Change Plan" app, now available on Apple App Store .


Frequently Asked Questions (FAQ)

I started my survey but didn’t finish, and now the system says that I’m already enrolled. What should I do?

For security reasons, the online survey will end after 20 minutes of inactivity. This may also happen if you lose your internet connection while taking the survey. If this has happened to you, please reach out to us by email. 

 

I completed the survey but did not receive an email reply.

If you do not receive an email within a few hours after completing the survey, please check your junk/spam folder. You will also not receive an email if you did not answer all the survey questions or did not click “Finish” at the end of the survey. Please reach out to us by email for support.

My NRT kit was returned before I could pick it up from the post office.

Please reach out to us by email so we can help troubleshoot. Note that if it has been more than 30 days since you enrolled in the program, our policy requires you to re-take the survey. 

 


Can I get my NRT kit faster or pick it up?

The NRT kits are shipped using a third party, such as Canada Post. Standard delivery times can take up to 2-3 weeks depending on your location in Ontario, and shipping times cannot be changed. At this time, we do not offer the option to pick up NRT kits from us directly.   

Can I exchange my NRT for a different strength or brand?

The NRT products you receive from STOP on the Net may not be exchanged. The strength of NRT patches we provide is based on your reported smoking behaviour for your safety. If the NRT you received feels too strong for you, please discontinue its use and speak with your healthcare provider. At this time, the STOP on the Net Program only offers one brand of patches.

 


My spouse or partner doesn’t have an email address. Can they use mine?

If you have already used your email address to sign up for STOP on the Net, someone else cannot use the same email address. You must have a unique email address to be eligible for the program in order to receive emails about your enrollment. 


I’m not comfortable with computers, can I sign up over the phone?

Unfortunately, we are not able to enroll people over the phone at this time. STOP on the Net is an exclusively online smoking cessation program. We encourage you to ask a family member, friend or healthcare provider to assist you with your enrollment.


Do you have more questions?

Please contact the program by email at StopOnTheNet@camh.ca 


Please note: Individuals that enroll in the STOP on the Net Program will not be eligible to join the STOP Program through a participating healthcare provider at their clinic for 6 months following their SOTN enrollment date.


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