Quit Smoking with STOP on the Net

For security reasons, the online survey will end after 20 minutes of inactivity. This may also happen if you lose your internet connection while taking the survey. If this has happened to you, please reach out to us by email. 

If you do not receive an email within a few hours after completing the survey, please check your junk/spam folder. You will also not receive an email if you did not answer all the survey questions or did not click “Finish” at the end of the survey. Please reach out to us by email for support.

Please reach out to us by email so we can help troubleshoot. Note that if it has been more than 30 days since you enrolled in the program, our policy requires you to re-take the survey. 

The NRT kits are shipped using a third party, such as Canada Post. Standard delivery times can take up to 2-3 weeks depending on your location in Ontario, and shipping times cannot be changed. At this time, we do not offer the option to pick up NRT kits from us directly.   

The NRT products you receive from STOP on the Net may not be exchanged. The strength of NRT patches we provide is based on your reported smoking behaviour for your safety. If the NRT you received feels too strong for you, please discontinue its use and speak with your healthcare provider. At this time, the STOP on the Net Program only offers one brand of patches.

If you have already used your email address to sign up for STOP on the Net, someone else cannot use the same email address. You must have a unique email address to be eligible for the program in order to receive emails about your enrollment. 

Unfortunately, we are not able to enroll people over the phone at this time. STOP on the Net is an exclusively online smoking cessation program. We encourage you to ask a family member, friend or healthcare provider to assist you with your enrollment.

Please contact the program by email at StopOnTheNet@camh.ca