Ontarians access mental health and addictions help from many different services, across many different sectors. That means a coordinated approach to support people affected by mental health and addictions issues as they move through systems is vital to ensure the best possible outcomes.
Working collaboratively across sectors, CAMH’s Provincial System Support Program (PSSP) moves evidence to action to transform mental health and addictions systems in Ontario. Aligned with Ontario’s Comprehensive Mental Health and Addictions Strategy, PSSP works to address and improve systems challenges through five core functions.
We connect people and evidence
The Evidence Exchange Network (EENet) is a province-wide knowledge exchange network. We connect mental health and addictions system stakeholders with each other and with relevant, actionable evidence to inform decision-making.
We help communities put solutions in place
We have learned how to put evidence into practice in a consistent, sustainable, and effective way. Using best practices in implementation, our teams help communities to use evidence and adapt it to improve the system of care for individuals and families with mental health and addictions needs.
Through our implementation work, we have helped communities to improve transitions between youth and adult services, effectively screen for and assess addictions issues, and identify and refer justice-involved youth to appropriate supports.
To see more examples of our implementation work, please explore servicecollaboratives.ca
and our Drug Treatment Funding Program implementation projects: SS&A
We engage diverse voices, perspectives, and populations
Meaningful engagement leads to meaningful change. We work to access and integrate the expertise of lived experience and the voices, priorities, and perspectives of minority, marginalized, and vulnerable populations. The use of evidence, data, and validated tools also ensures health equity is a primary driver of our system change work.
Teams such as Aboriginal Engagement and Outreach
work on the ground across the province, connecting with First Nations, Inuit, and Métis communities and services providers.
We help agencies with information management
Using quality and timely data can inform decisions to improve lives. We develop and maintain a comprehensive, province-wide electronic health records management system, the Drug and Alcohol Treatment Information System. This enhances understanding of substance misuse and problem gambling treatment.
We evaluate and help partners build evaluation capacity
Performance measurement and evaluation research is fundamental to our work. We use results to inform local, regional, and provincial mental health and addictions initiatives. A priority of ours is to build capacity among our partners and coach them to use best practice data and evaluation methods. By increasing capacity, we are helping to create stronger and more evidence-informed mental health and addictions systems.
Where we are
The Provincial System Support Program (PSSP) at CAMH has a central office in Toronto and regional offices located throughout Ontario. Our regional implementation teams work closely with local communities and key partners to create and sustain system improvements.
Our regional teams have capacity in implementation, coaching, health equity, priority population engagement, knowledge exchange, and evaluation. We guide and facilitate system change by bringing stakeholders together, supporting consensus-building, developing implementation plans, and shaping solutions to meet the needs of communities.
North West Region
1. Kenora: (807) 468- 1429
2. Thunder Bay: (807) 626-9145
North East Region
3. Sudbury: Toll-free 1-888-880-7063 or (705) 675-1195
4. Penetanguishene: (705) 549-9921
5. London: Toll-free (888) 495-2261 or (519) 858-5110
Toll-free (888) 857-2876 or (905) 525-1250
7. Ottawa Toll-free (888) 441-2892 or (613) 569-6024
8. Kingston: Toll-free (888) 287-4439 or (613) 546-4266
9. Toronto: (416) 535-8501 Ext. 30335
PSSP Central Office
10. Toronto: (416) 535-8501
Clinical services are not available from CAMH Regional Offices. Please contact ConnexOntario for information about alcohol and drug, gambling and mental health services in your area.