Skip Ribbon Commands
Skip to main content
Navigate Up
2008 Centre for Addiction
and Mental Health

Provincial Alliance Credit Union opens for business

Clients, family and staff invited to open accounts

“Hi, how can I help you?” This is how most bank tellers greet customers and it’s the way PACU Member Services Representative Hazel Ferrera or her colleague Mindy Manning plan on greeting clients or staff who have an account with PACU.

On the afternoon of May 23, PACU officially opened its doors to a crowd of clients, family members, CAMH staff and PACU executives with a celebration in the Queen Street Mall.

CAMH President and CEO Dr. Paul Garfinkel; PACU Board Chair Barbara Stead and Susan Gapka, Chair of CAMH’s Empowerment Council cut the ceremonial cake to celebrate the collaboration that made partnership with PACU possible.

“The opening of this bank on site is a testament to how well CAMH works with its external and internal partners and most importantly its clients, building and always keeping in mind client-centred practice, client recovery and empowerment as a guiding beacon in our efforts today,” said Dean Martin, Vice President of Finance and Support Services.

Dean noted that the grand opening was a significant achievement at CAMH that involved leadership, time and energy from all across the organization—the strong leadership from the Schizophrenia, Law & Mental Health and Geriatrics programs as well as Finance and Support Services, the Community Support and Research Unit (CSRU), external partners like the Ontario Public Guardian and Trustee, the Psychiatric Patient Advocate Office (PPAO), the Ministry of Community and Social Services.

Dr. John Trainor, CSRU Director, welcomed this new step forward with our new partners. “The older system is an historical legacy, now things are different. As income is one of the key to the social determinants of health, we want to secure our clients’ finances.”

Ganesha Ponnampalam, CAMH Constituency Member and former Family Council board member, plans to open an account at PACU, which is inviting clients, community members and staff to bank there.

Susan Gapka, a CAMH client and Chair of the Empowerment Council, commended CAMH for making “real banking available” to CAMH clients who have difficulty accessing it. “And a credit union is even better!” she added.

Barbara Stead, Board Chair of PACU expressed her enthusiasm in partnering with CAMH and its commitment to managing the 900 client bank accounts. She also took time to introduce several of PACU’s board members, some whom had flown in from Thunder Bay to give support to the ceremony.

PACU is open Monday - Friday, 9 a.m.- 3 p.m. at the Queen Street site Mall, and an ATM is available at all times.

For more information, call Hazel Ferrara at 416 535-8501, ext. 2992 or Mindy Manning at 416 535-8501, ext. 2993 or e-mail manager Ed Blyskis at

CAMH Switchboard 416-535-8501
CAMH General Information Toronto: 416-595-6111 Toll Free: 1-800-463-6273
Connex Ontario Help Lines
Queen St.
1001 Queen St. W
Toronto, ON
M6J 1H4
Russell St.
33 Russell St.
Toronto, ON
M5S 2S1
College St.
250 College St.
Toronto, ON
M5T 1R8
Ten offices across Ontario