If you are in an emergency, in crisis or need someone to talk to, there is help.

View Crisis Resources
Skip to content
  • Contact Us
  • No One Left Behind
  • Join our team
  • Referral Form
  • Virtual Urgent Care
  • Accessibility
  • EN FR
CAMH logo
  • Patients and Families
    • Main Page
    • Access CAMH & Referral Form
      • Access CAMH

        Centralized information, intake and scheduling. Access CAMH makes it easy to find support – simply call 416-535-8501, option 2.

      • Referral Form

        For mental health services, a referral form needs to be completed by a healthcare provider. For addictions services, patient can self-refer.

    • Programs & Services
      • Addictions/Substance Use
      • Alzheimer’s & Dementia
      • Anxiety & Depression
      • Concurrent Disorders
      • Developmental Disabilities
      • Mood & Personality Disorders
      • Problem Gambling
      • Schizophrenia & Psychosis
      • Trauma & Stress Disorders
      • Virtual Mental Health and Outreach
      • Other
    • Information for Patients
      • Patient Wellness and Patient Engagement at CAMH
      • What to expect
      • Your Rights
      • Patient and Family Feedback
      • Visiting CAMH

        Planning on visiting CAMH? Find contact information, directions and accessibility for each of our three main sites.

    • Information for Families
      • Family Resource Centre
      • Patient and Family Feedback
      • Visiting CAMH

        Planning on visiting CAMH? Find contact information, directions and accessibility for each of our three main sites.

    • Patient and Family Engagement
      • Patient and Family Partners Program
      • Information and resources
      • Get Involved in Research
      • Volunteer at CAMH
    • Visiting CAMH
      • Visiting CAMH

        Planning on visiting CAMH? Find contact information, directions and accessibility for each of our three main sites.

        Read More
    • MyCAMH
  • Health Info
    • Main Page
    • Mental Illness & Addiction Index
      • Conditions & Disorders
      • Medication Therapies
      • Substance Use
      • Types of Treatment
      • Information in Other Languages
    • Mental Health 101
      • Mental Health 101

        Use this series of free online tutorials as the starting point to learn about and understand a wide range of mental health topics.

        Read More
    • Guides & Publications
      • Guides & Publications

        Accessible, reliable, professionally produced resources on an array of mental health topics for patients, families, students and professionals.

        Read More
    • Crisis Resources
      • Crisis Resources

        If you are in an emergency, in crisis or need someone to talk to, there is a list of resources available for areas in and around Toronto.

        Read More
    • CAMH Store
      • CAMH Store

        The CAMH Store offers a wide array of mental illness and addiction resources for patients, families, students and professionals. Search or browse our catalogue of brochures and booklets, textbooks, manuals and assessment tools.

        Read More
    • CAMH Library
      • CAMH Library

        Open to professionals and the general public, our comprehensive resources and services support and enhance CAMH's research and clinical programs, and they facilitate learning, dynamic knowledge exchange and health promotion initiatives.

        Read More
    • Workplace Mental Health Playbook
    • Mental Health and the COVID-19 Pandemic
      • Coping with stress & anxiety
      • Quarantine & isolation
      • Stigma and prejudice
      • Loss, grief and healing
      • Covid-19 Resources for Health Care Workers
  • Research
    • Main Page
    • Research to Drive Change
    • The Discovery Fund
      • The Discovery Fund

        Fuelling the next generation of groundbreaking research and innovation dedicated to finding the causes of and cures for mental illness.

        Read More
    • Research Centres
      • Azrieli Adult Neurodevelopmental Centre
      • Azrieli Centre for Neuro-Radiochemistry
      • Brain Health Imaging Centre
      • Centre for Youth Bipolar Disorder
      • Cundill Centre for Child and Youth Depression
      • Institute for Mental Health Policy Research
      • Krembil Centre for Neuroinformatics
      • Slaight Family Centre for Youth in Transition
      • Tanenbaum Centre for Pharmacogenetics
      • Temerty Centre for Therapeutic Brain Intervention
      • The Margaret and Wallace McCain Centre for Child Youth & Family Mental Health
    • Clinical Divisions
      • Addictions Division
      • Adult Neurodevelopmental and Geriatric Psychiatry Division
      • Child and Youth Psychiatry Division
      • Forensic Psychiatry Division
      • General and Health Systems Psychiatry Division
      • Psychology Division
      • Schizophrenia Division
    • Participate in Research
      • Research Connect FAQs
      • Research Ethics
    • Research Ethics
    • Koerner Centre for Research Training
      • Koerner Centre for Research Training

        Each year CAMH provides opportunities to the next generation of scientists: today’s undergraduate students, graduate students and postdoctoral researchers. Train in a unique learning environment and help contribute to the breakthrough mental health research and treatments of tomorrow

        Read More
    • Science & Research Staff Directory
      • Our Scientific Staff
      • Research Chairs at CAMH
    • Industry Partnerships & Technology Transfer Office
      • Spinoffs
      • Co-Development and Commercialization
    • Digital Innovation Hub
  • Education
    • Main Page
    • Continuing Education Programs and Courses
      • Find the Course That's Right for You

        Browse our entire selection of certificate programs, webinars and workshops.

      • Workplace Education and Consulting Services

        View our full list of workplace mental health workshops and consulting services

    • Collaborative Learning College
    • Simulation Centre
    • TIDES
    • Student Centre
    • Clinical & Research Opportunities for Professionals in Training
      • Clinical Psychology Training Programs
      • Community-Based Research Fellowship
      • Graduate & Post-Doctoral Fellowships in Public Health Policy
      • Clinical & Research Opportunities for Professionals in Training

        Study in a world-class setting to become a leader in the field of mental health.

    • Research in Education
      • Academic & Education Research Excellence
      • Health Equity and Inclusion Framework for Education and Training
    • Evaluation
    • Workplace Mental Health Workshops and Consulting
    • CAMH Education Contacts
  • Professionals
    • Main Page
    • Treating Conditions & Disorders
      • Adult ADHD
      • NAVIGATE - Treating Psychosis in Youth
      • CARIBOU - Treating depression in youth
      • Alcohol Use
      • Anxiety Disorders
      • Dementia
      • Depression
      • Suicide Risk
      • Fundamentals of Addiction
      • Intellectual & Developmental Disabilities
      • Mania
      • OCD
      • Opioid use and opioid use disorder
      • Perinatal Mood & Anxiety Disorders
      • Personality Disorders
      • Psychosis
      • Posttraumatic Stress Disorder
      • Sleep Disorders
      • Smoking Cessation
      • Virtual Mental Health
    • Professionals Projects
      • Climate Change and Mental Health
      • Health Care Access Research and Developmental Disabilities
      • Immigrant and Refugee Mental Health Project
      • Opioid Use in Primary Care Conference 2024
    • Networks
      • Psychiatry Partnerships with Northern Communities
    • Covid-19 Resources for Health Care Workers
    • Videos
    • Podcasts
  • Get Involved
    • Main Page
    • Ways to Donate
      • Give Monthly
      • Give In Memory or In Honour
      • Start a Fundraiser
      • Gifts of Celebration
      • Leave a Gift in Your Will
      • Employee Giving
      • Donate Goods & Services
      • Gifts of Securities
      • Canvassers & Callers
      • Make a one-time donation

        With your support, CAMH researchers are revolutionizing the ways we diagnose, treat, and prevent mental illness. Donate today.

    • Join the Cause
      • Corporate Partnerships
      • Business Leaders for Mental Health
      • CAMH Engage
      • womenmind
      • Visionary Society
      • Michael Wilson Society
      • Volunteer at CAMH
    • Making a Real Impact
      • Making a Real Impact

        Real stories of courage, hope and discovery. Made possible through your continued support of CAMH.

        Read More
  • Driving Change
    • Main Page
    • About CAMH
      • Leadership Team Directory
      • Performance & Accountability
      • The Role of CAMH Foundation
      • For Reporters
      • Events Calendar
      • For Our Neighbours
      • Contact CAMH
      • Careers at CAMH

        By working at CAMH, you can help people affected by mental illness and support their recovery. Join the team. Everyone who works at CAMH becomes an advocate for mental health.

    • The Crisis is Real
      • The Crisis is Real

        We are in the grips of a crisis that ruins health, threatens lives and hurts economies. Knowing the facts is the first step in creating hope.

      • Mental Health Statistics

        The latest facts and statistics on mental illness and addiction, who's affected and their impact on Canadians.

    • Addressing Stigma
      • Addressing Stigma

        Challenging the stigma associated with mental illness takes understanding, education and a closer look at our own attitudes toward health.

        Read More
    • The Mental Health Facility of the Future
      • The Mental Health Facility of the Future

        Turning what was once a walled institution into a symbol of hope for the future of mental health care.

      • Vision & Guiding Principles

        How do you replace an institution with an urban village? Lots of planning, imagination and a long-term commitment to serving patients, staff and the community.

      • History of Queen Street Site

        Our history—evolving from an asylum into a modern health facility with patients at the centre of care—is the history of mental health care in Canada.

    • Influencing Public Policy
      • Influencing Public Policy

        CAMH advocates for policies that are responsive to the needs of people with mental illness and addictions.

        Read More
    • Health Equity
      • Health Equity

        CAMH believes in the principle of equity. We respect the diversity of the individuals and communities we serve.

        Read More
    • Shkaabe Makwa
    • CAMH News & Stories
    • Strategic Plan
    • Contact Us
    • No One Left Behind
    • Join our team
    • Referral Form
    • Virtual Urgent Care
    • Accessibility
    • EN FR

Infection Prevention and Control (IPAC)

CAMH Logo
  • Infection Prevention and Control (IPAC)
Back to top
  • Home
  • Driving Change
  • About CAMH
  • Performance & Accountability
  • Infection Prevention and Control (IPAC)

The goal of the infection prevention and control (IPAC) program at CAMH is to prevent the transmission of infections in the health care environment between patients, staff, visitors and other contacts. IPAC also provides guidance on all infection-control-related matters concerning patients across the hospital. IPAC team ensures compliance with infection control best practice standards and guidelines. IPAC works to increase the quality and safety of patient care by identifying sources of infection and preventing their spread through surveillance, consultation, audits and education to staff, patients and visitors.

As of September, 2008, the Ministry of Health and Long Term Care has implemented an initiative requiring all Ontario hospitals to publicly report the rates of various hospital-acquired infections. CAMH participates in the Ministry’s public reporting initiative and believes that public reporting of rates will assist in continuous performance improvement and enhancement of patient safety.

CAMH Infection Prevention and Control department can be reached via email at IPAC.Department@camh.ca.

For the specific MOHLTC required reportable hospital-acquired infection rates at CAMH, select any of the following categories (Please note that CAMH has only one campus since November 2020.  As result, data for College Street shows 'N/A' after that date):

Clostridium difficile

C. difficile is a bacteria found in soil and other natural environments. It can also live in your gut or bowel along with many other kinds of bacteria. C. difficile is one of the most common infections found in hospitals and long-term care facilities.

Antibiotics used to treat infections kill many of the good bowel bacteria and allow C. difficile to grow, causing irritation of the bowel and diarrhea. This can happen with antibiotics taken at home or while staying in the hospital. Symptoms can include watery diarrhea, fever, abdominal pain or tenderness. Blood may or may not be present in the stool.

Treatment depends on the severity of the illness. People with mild symptoms may not need treatment. For more severe disease, the doctor will order antibiotics.

Clostridium difficile spores persist for a long time in the environment. Transmission due to contaminated environmental sources and poor hand hygiene practices contribute to its spread within health care institutions. As a safety measure, staff will provide care using special precautions to prevent spread of the infection to other patients. The patient will be moved to a new room, and their activities outside their room will be restricted. Health care providers entering the affected patient’s room may wear a gown and gloves. Everyone must clean their hands when they enter and exit the room, including the patient and their visitors. Special cleaning and disinfection of the environment must be strictly followed.

C. difficile Infection Rates

Health-care-associated CDI rate per 1000 patient days

Fiscal 2024/2025 Queen Street Site
April 2024 0
May 2024 0
June 2024 0
July 2024  0
August 2024 0
September 2024 0
October 2024 0
November 2024 0

 

Fiscal Queen Street Site College Street Site
April 2016 to March 2017 0 0
April 2017 to March 2018 0 0
April 2018 to March 2019  0 0
April 2019 to March 2020  0 0 
April 2020 to March 2021  0 0 
April 2021 to March 2022 0  n/a 
April 2022 to March 2023 0 n/a
April 2023 to March 2024  0 n/a

See Patient Safety Indicator Public Reporting at the Ministry of Health and Long Term Care.

Vancomycin Resistant Enterococcus (VRE)

Enterococcus is a bacteria that lives in the bowel and helps to digest food. These bacteria can sometimes cause infections. Vancomycin is an antibiotic that is used to treat some infections caused by enterococci. In some instances, enterococci have become resistant to this drug and thus are called vancomycin-resistant enterococci (VRE).

Some people carry VRE on their bodies, and it may never cause any problems or require any treatment. If an individual develops an infection with VRE, there are antibiotics available to treat the infection. People with VRE in the bowel and who have no signs and symptoms of an infection do not need to be treated. However, if there are signs and symptoms of an infection, the treatment may include many other antibiotics for a prolonged period of time. VRE causes infection when it is found outside of the bowel and in other body sites. Possible infections could be in blood, wound or urinary tract, like the bladder.

VRE is commonly spread by direct contact with an infected person, usually through the hands. It can also be spread through indirect contact with contaminated environmental surfaces or contaminated equipment.

Frequent hand hygiene helps prevent the spread of VRE. It is also important to clean patient rooms and equipment frequently and as needed.

VRE Bacteremia Infection Rates

Newly diagnosed health-care-associated VRE bacteremia (bloodstream infection)

Fiscal 2024/2025 Queen Street Site
Quarter One (April to June) 0
Quarter Two (July to September) 0
Quarter Three (October to December)
Quarter Four (January to March)

 

Fiscal  Queen Street Site College Street Site
April 2016 to March 2017  0 0
April 2017 to March 2018  0 0
April 2018 to March 2019 0 0
April 2019 to March 2020 

0

0
April 2020 to March 2021 0 N/A
April 2021 to March 2022 0 N/A
April 2022 to March 2023 0 N/A
April 2023 to March 2024  0 N/A

See reporting at the Ministry of Health and Long Term Care.

Hand Hygiene

Hand hygiene is an integral part of patient safety. It is easy to do and is one of the most effective ways to prevent the spread of infection and illness in health care settings. Hand hygiene consists of washing your hands with soap and water or using an alcohol-based hand rub. Wash your hands after using the washroom, before eating and when your hands are visibly soiled. Use an alcohol-based hand rub to sanitize your hands before visiting a health care facility as well as before and after contact with a patient or their environment.

CAMH Infection Prevention and Control (IPAC) department provides hand hygiene education and training for the majority of staff and patients. IPAC has launched the Ministry of Health and Long-Term Care's "Just Clean Your Hands" program. For more information, visit Just Clean Your Hands .

MOHLTC Hand Hygiene Observations

All hospitals in Ontario are mandated by the Ministry of Health and Long-Term Care to start collecting hand hygiene data based on the “Four Moments for Hand Hygiene” as part of Ontario’s Just Clean Your Hands program. Hospitals are required to report on 200 observations annually for every 100 patient beds. CAMH is meeting these requirements.

Hand Hygiene compliance rates are reported annually and calculated based on compliance to the four moments of hand hygiene:

  1. before initial patient/patient environment contact
  2. before aseptic procedure
  3. after body fluid exposure risk
  4. after patient/patient environment contact.

Hand Hygiene Compliance


2014-2015 2015-2016 2016-2017 2017-2018 2018-2019  2019-2020 
Queen St. Site (M1) 82.5% 90.8% 77.3% 88.9%  82.3%  88.6%
Queen St. Site (M4) 88.3% 90.0% 88.0% 88.5%  88.0%  90.6%
College St. Site (M1) 88.9% 78.3% 77.3% 68.8%  81.3%  80.0%
College St. Site (M4) 88.0% 87.8% 85.3% 87.4%  90.0%  93.5%

 

Staff Hand Hygiene Compliance Rates – Annual 2020-2021

QS
BEF-PAT/ENV- 96.97%
AFT-PAT/ENV- 92.54%

CS
N/A

Staff Hand Hygiene Compliance Rates – Annual 2021-2022

CAMH/QS
BEF-PAT/ENV 80.2% - 142/177
BEF-ASP 95.2% - 20/21
AFT-BFL 91.2% - 83/91
AFT-PAT/ENV 78.2% - 330/422

Staff Hand Hygiene Compliance Rates – Annual 2022-2023

CAMH/QS
BEF-PAT/ENV 60.1% -175/291
BEF-ASP 82.4% -14/17
AFT-BFL 96.2% -76/79
AFT-PAT/ENV 72.8% -448/615

Methicillin Resistant Staphylococcus Aureus (MRSA)
Staphylococcus aureus (Staph) is a type of bacteria that is commonly found on the skin and mucus membranes of healthy people. Some Staph bacteria are easily treatable, while others are not. Staph bacteria that are resistant to the antibiotic methicillin are known as Methicillin-resistant Staphylococcus aureus or MRSA. If left untreated, MRSA infections may develop into serious, life-threatening complications, such as infection of the bloodstream, bones and/or lungs (e.g., pneumonia).

There are no specific symptoms of MRSA because it can be normal nose or skin bacteria. Early diagnosis ensures that appropriate measures can be taken to limit the spread of the infection.

MRSA is usually spread through direct physical contact or through contact with objects contaminated with infected bodily fluids. Those with weakened immune systems and chronic illnesses are more susceptible to the infection and MRSA has been shown to spread easily in healthcare settings.

In order to prevent these infections, it is important to practice good hygiene to keep hands clean. Ensure cuts and scrapes are kept clean and covered until they have healed. It is also important to avoid unprotected contact with other people's wounds or bandages. Finally, do not share personal items such as towels or razors.

MRSA Bacteremia Infection Rates

MRSA bacteremia rate per 1000 patient days

Fiscal 2023/2024 Queen Street Site
Quarter One (April to June) 0
Quarter Two (July to September) 0
Quarter Three (October to December) 0
Quarter Four (January to March) N/A

 

Fiscal  Queen Street Site College Street Site
April 2016 to March 2017 0 0
April 2017 to March 2018 0 0
April 2018 to March 2019 0
0
April 2019 to March 2020 0
0
April 2020 to March 2021 0 N/A
April 2021 to March 2022 0 N/A
April 2022 to March 2023  0 N/A

See reporting at the Ministry of Health and Long Term Care.

Can we count on your support?

Donate to help us improve mental health care for everyone.

Follow us
  • Patient and Family Care
  • Health Info
  • Science and Research
  • Education
  • Professionals
  • Get Involved
  • Driving Change
  • About CAMH
  • Job Openings
  • Purchase Publications
  • Referral Form
  • For Reporters
  • Donor Services
  • Events

CAMH Switchboard

From the GTA: 416 535-8501


Toll-free: 1 800 463-2338

To Access CAMH Clinical Services

416 535-8501, press 2

We have multiple locations. Find directions.

Map of CAMH's Queen Street Site
  • Staff Tools

Copyright 2025 CAMH

  • Terms of Use
  • Accessibility
  • Site Map
  • Language : EN FR

Keep in touch with CAMH

Keep your finger on our pulse – latest CAMH news, discoveries and ways to get involved delivered to your inbox.

Please select a newsletter

Please complete the following:

    Required Fields

    Please select a newsletter option

    Please input a first name

    Please input a last name

    Please input an email address

    By clicking Sign Up below, I consent to receive electronic communications (as selected above) from CAMH and CAMH Foundation. To unsubscribe at any time click the link in our mailing or email: unsubscribe@camh.ca

    Please agree to the Terms of Use

     

    Thanks for Subscribing.

    We look forward to keeping you informed, inspired and involved in all things CAMH.

    Help us change mental health care forever.

    Every donation moves us closer to a future where no one is left behind.

    $
    Other Ways to Give
    Join our team