Education Services Online course cancellation policy

(excluding CAMH’s ODT Certificate)

Cancellation Policy Prior to Start Date

Refunds for advance (prior to start date) cancellation will be subject to an administrative fee of $50.00. Cancellation notice must be communicated in writing by email. Phone calls/messages will not be accepted.

CAMH will confirm your cancellation request within three business days of your submission/receipt of request.

Course Withdrawal Policy After Start Date

Withdrawals from a course are accepted within two weeks from the course's start date. Withdrawals must be communicated in writing and are subject to an administrative fee of $100.00.  Phone calls/messages will not be accepted.  A refund of the full tuition amount (minus the administration fee) will be processed within seven business days from confirmation of withdrawal.

CAMH will confirm your withdrawal request within three business days of your submission/receipt of request.

Transfer and Substitution Policy

Transfers between course offerings (e.g. Fall vs. Winter) are only allowed within the first week from the course's start date.  Course transfers must be communicated by email and may only be done once without fee penalties.

Substitutions are allowed prior to course start date. Substitutions are not allowed once the course has begun.

CAMH will confirm your transfer/substitution request within three business days of your submission/receipt of request.

To cancel/withdraw/transfer from a course, please make the request in writing; via email to:

Courses_help@camh.net

Robyn_steidman@camh.net

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