Distress centres and crisis resources

If you need help in an emergency or are in crisis:

• Visit your local emergency department or call 911
• Contact a nurse at Telehealth Ontario by dialing 1-866-797-0000
• Contact a distress centre in Ontario near you (phone numbers provided below)

Distress lines

Operated by various agencies are open 24 hours a day if you need to talk to someone.

Toronto Distress Centres (416) 408-4357 or 408-HELP

Gerstein Centre 416-929-5200, 24 hrs/7 days

Telecare (Mandarin & Cantonese), 416-920-0497

Contact Centre Telecare Peel 905-459-7777, 24 hrs/day; Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese

Warm Line, Progress Place 416-960-9276 or 416-960-WARM, Monday to Sunday, 8pm to 12 midnight

Distress Centre Peel 905-278-7208, 24 hrs/7 days

Durham Crisis Line 905-666-0483, 24 hrs/7 days

Assaulted Women's Helpline 416-863-0511, 24 hrs/7 days Toll-free: 1-866-863-0511

Oakville Distress Centre - 905-849-4541, more info available at www.distresscentreoakville.com

These services are provided for information only, without recommendation of CAMH.

Mobile crisis response teams

North York/ Etobicoke:

• Mental Health crisis response program 416-498-0043, Provided by St. Elizabeth Health Care 24 hours/ 7 days Service borders: South to the lake to Jane, to Eglinton, Eglinton east to Victoria Park, north to Steeles, and west to Hwy 427

• St. Joseph’s Hospital Mobile Crisis Team via Police Department (911) 24/7 service, accessible through police (no direct number).

Toronto:

• Gerstein Centre Crisis Line - 416-929-5200, 24 hours/ 7 days Professional Referral Line - 416-929-9897, Mobile unit service borders: south to the lake, north to Eglinton, east to Bayview to Danforth and then to Victoria Park, west to Jane St.

• Youthdale Treatment Centres 416-363-9990, 24 hours/ 7 days Mobile unit serves children & youth up to age 16. Services GTA.

• Aboriginal Crisis Intervention Program 416-531-0330

• St. Mike’s Hospital Mobile Crisis Team via Police Department (911), 24/7 service, accessible through police (no direct number).

Scarborough/East York:

• Scarborough Hospital Regional Mobile Crisis Team 416-495-2033.
General Campus– Mobile Crisis (Grace Campus Crisis Response only for ER) 24 hours/ 7 days
Service borders: south to the lake, north to Steeles Ave., east to Port Union Rd., and west to Victoria Park to Eglinton, along Eglinton to Bayview Ave, along Bayview to Danforth, and then back to Victoria Park
To book an urgent outpatient appointment with the Crisis Program, call the number above and a Crisis professional will direct you to the appropriate service.

York Region:

• Community Crisis Response Service, Distress Centre, 905-310-COPE (2673)

Peel Region:

• Mobile Crisis of Peel 905-278-9036, 24/7 day crisis response for the Peel Region (Mississauga, Brampton, Caledon.) immediate telephone support emergency or respite housing and hospitalization if needed

• Credit Valley Hospital – Mobile Crisis Team 905-813-4141. Hours: Monday-Friday, 9:00 a.m. to 11:00 p.m. and Saturday, Sunday and Statutory holidays, 11:00 a.m. to 11:00 p.m.

Hamilton:

• St. Joseph’s Hospital Crisis Outreach and Support Team (COAST), 905-972-8338
24-7 service, covers Hamilton community

Durham:

• Durham Crisis Services – Mobile Team 905-666-0483, 24 hrs/ 7 days; 8 crisis beds available.

Halton:

• Crisis Outreach and Support Team (COAST) 1-877-825-9011. Covers: Oakville, Milton, Georgetown, Acton and Burlington

Community crisis clinics

Scarborough Hospitals

Regional and Hospital Based Crisis Program 416-495-2891
Hours: 24/7 at the General campus, 8:30am – 11pm at the Grace campus.

A multi-disciplinary team who provide effective and timely intervention to individuals who have urgent mental health needs staffs these programs.
Located at both General and Grace Campus's Emergency Departments.
Outpatient assessment and intervention is available for individuals who do not require an immediate Emergency Department visit but who may need services within a 24-48 hour period. You may access this service by calling our Mobile Crisis Program at (416) 289-2434.

Mississauga

Trillium Crisis Team 905-848-7495
Assessments and counselling to adults who are experiencing a mental health crisis. Referrals: those in crisis, their families and friends, community agencies, family physicians, specialists, schools, etc

Dual Diagnosis crisis services

Peel Crisis Capacity Network 905 273-4900
Provides crisis response services to individuals with a developmental disability (including dual diagnosis) who are 11 years of age or older, within 24 hours.

Crisis addiction services

Toronto Withdrawal Management System

1-866-366-9513 Hours: 24/7, 365 days a year

Central Access is a primary point of entry into the Toronto Withdrawal Management Services system referral system (operated by St. Michael’s Hospital)
The system is comprised of Residential, Community and Day Withdrawal Management programs run by St. Joseph's Health Centre, University Health Network, Toronto East General Hospital and St. Michael's Hospital.
Individuals in need of withdrawal management services in Toronto can now call a single number to discuss withdrawal service options and seek the best level of care.

Who should call:

• Clients (16 years of age or older) seeking non-medical withdrawal management services in the City of Toronto
• Social service providers
• Health care providers
• Anyone looking for information on Withdrawal Management Services in Toronto.