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Health Records

The Health Records department is responsible for maintaining the confidentiality, accuracy, integrity, and quality of client/patient information for CAMH. These services include processing of requests for client/patient information.

Are you interested in viewing your CAMH health record, or sharing information in your health record? Here is a Consent for Disclosure of Personal Health Information form (PDF), as well as the form for requesting access to a record of personal health information (PDF).

Other services provided by the CAMH Health Records department include:

  • coding, abstracting and submission of clinical discharge data on inpatients and emergency patients to CIHI;
  • monitoring and improvement of data quality;
  • monitoring and compliance with chart content, completion and documentation requirements;
  • education of clinical staff on health records policies, records management, documentation;
  • transcription services;
  • chart assembly, filing, retrieval, tracking & delivery;
  • maintenance of the forensic and legal status database;
  • processing of review board applications for the Consent and Capacity Review Board

Hours of operation: Monday to Friday 08:00 am to 11:00 pm for Chart requests and 08:00 am to 5:00 pm for all other services.


  • Queen St. site: 100 Stokes Street, 7th Floor, Toronto
  • College St. site: Second floor, 250 College St., Toronto

Contact numbers:

  • Queen Street site, (416) 535-8501, ext. 32155 and 32156 for chart requests, extension 32318 for Release of Information
  • College Street site, (416) 535-8501, ext. 32318 for chart requests and extension 36438 for Release of Information
CAMH Switchboard 416-535-8501
CAMH General Information Toronto: 416-595-6111 Toll Free: 1-800-463-6273
Connex Ontario Help Lines
Queen St.
1001 Queen St. W
Toronto, ON
M6J 1H4
Russell St.
33 Russell St.
Toronto, ON
M5S 2S1
College St.
250 College St.
Toronto, ON
M5T 1R8
Nine offices across Ontario