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Phase 1A - Improving CAMH's Quality of Care

The integration of addictions and mental health care began with Phase 1A and continues throughout the Redevelopment Project as a whole is making client care more responsive to the populations we serve.

Recognizing the co-occurrence of both addictions and mental illness, CAMH is committed to creating a system and site that eliminates the historical barriers between these treatment systems.

Our model of care for this phase incorporated changes in programs and services with the creation of a central hub and the consolidation of our operations on one site.

Transforming Live Here is creating a dramatic, visible transformation along Queen Street West; however, the most meaningful changes are taking place inside.  

 

The First Phase — Addictions and Mood & Anxiety

 

 

 

The four buildings of Phase 1A (shown above), which officially opened their doors on June 26, 2008, are home to CAMH's Addiction and Mood & Anxiety Programs. As seen in the images below, these 24-bed Alternate Milieu (AM) buildings include bedrooms with private bathrooms; a quiet room to read, relax, and receive visitors; and communal living spaces.

 

  

 

 

 

These home-like and comfortable units create a more supportive, therapeutic environment, empowering clients to regain independence and assert control over their own recovery plan. The goal is to create a natural transition toward community re-integration.

 

In May 2009, a Phase 1A building is officially named, The McCain Building after Michael McCain and his family in recognition of their support of the CAMH Redevelopment Project; the first ever building to be named after a donor.
 
Following this, two other Phase 1A buildings were named in honour of donors: The Carlo Fidano Family Building and the Peter and Shelagh Godsoe Building.

 

 

To view more images and photos of Phase 1A, click here.

 

 

Quality of Care

The flexibility of the Mood & Anxiety AM unit enables CAMH clinicians to make a number of specific improvements to the quality of care we offer:

  • Care and treatment tailored to the individual: The home-like setting of the new AM buildings supports a variety of approaches to recovery and community re-integration. Some clients are able to go home on weekends, or continue to stay in the unit for support while they are re-entering the work force or returning to school.
  • A choice between private and community space: Many of the areas within our older buildings are ill-defined; not really public, but not truly private either. The new design philosophy emphasizes choice between explicitly public and private spaces, and CAMH's programming supports this design concept. Common kitchens and living spaces make these AM units more comfortable for family members and friends to visit; and public areas are complemented by private healing gardens and private rooms, much as one would have in their own home.

 

Client-Centred Care

The provision of services to clients is based on the guidelines of a client-centered philosophy of care, which includes:

  • A client-centered focus that reflects an active partnership between the person receiving care and the providers of care.
    • This partnership recognizes that the client is a whole person with social, physical, emotional, spiritual, and psychological needs who, wherever possible, will make informed choices about his/her care and will be an active participant in his/her care.
    • This partnership extends to the participation of the client in the processes of continuous improvement.
    • This partnership integrates client preferences, expressed needs, and cultural beliefs and practices with the provision of care.
  • Whenever possible, the program will work with those whom the client identifies as significant others throughout the care process.
  • Whenever possible, the program will work in partnership with other service providers to ensure that care is comprehensive, coordinated, and delivered in the appropriate environment.
  • In partnership with the client, the program will strive to facilitate the individual’s achievement of his/her optimal level of functioning and will demonstrate understanding and respect for the client’s goals in this process.
  • In keeping with the CAMH's academic mission that promotes scientific examination of and research into the most effective and efficient forms of care, the emphasis is on provision of evidence-based care.

 

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